Q. I have received an overdue notice, but I have already returned the book. What do I do?
If you are sure you returned a book, but it's still showing up in your account, please reply to the email notice you have received or contact us by submitting a question. Make sure to include your username or number, and the title of the book.
We will check if the item has in fact already been returned. If we cannot find the item, we will inform you regarding the best course of action.